Customer Service Solutions

DeskSide Support

• Installs, Moves, Adds and Changes (IMAC)
  
  
• Telecommuter Support (TS)
  
  
• What Sets Act Apart
  

Help Desk Solutions

• Backup Specialists
  
  
• Customer Satisfaction Programs
  
  
• Monthly Support Review Meetings
  
  
• Proactive Management
  
  
• Responsibilities
  
  
• Staffing Choices
  
  
• Technical Support
  
  
• Training
  

Network Support

• Network Technicians
  

Staff Augmentations

Technology Rollouts & Relocations

Web Site Development