Telecommuter Support (TS)
No matter how good your Deskside Support programs are…

No matter how quickly you perform IMACs….

If you can’t keep your telecommuters up and running, then you have failed to achieve true customer satisfaction. With the influx of telecommuters, it’s hard to understand why many companies don’t place the same level of urgency on providing prompt and efficient support for their telecommuting equipment, as they do for their company office equipment.

At ACT, we have developed a Telecommuter Support program that is second to none!
  • Employee owned PC or Company owed PC; it doesn’t matter.
  • Our Service Level Agreements can include services for equipment in your office as well as equipment at your telecommuter’s home office
  • Drop-off your PC at work and have it repaired or we’ll come out to your home and repair it.
  • Need a loaner while you wait? No problem!
  • Put all your telecommuter’s PC’s under contract or repair them on time & materials.